Support

• Registering Certemy Account
• Reset or Forgot Password
• Accepting a new Assigned Credential
• Certemy cannot approve submissions, applications, or provide guidance on what information may be approved by your organization (ex. CE's). You will need to contact your organization directly.
• Registered user log in
• Switching between my User Roles or Organizations
• Professional/Employee Navigation of Certemy
• Digital Wallet - Receipt for Payment
• How long does it take for my documents to be evaluated and verified?
• Where/How can I find my Certificate?
• What do the colored circles within my application mean?
• Why was my application rejected?
• Changing Supervisor on an application
• Payment Screen not open to Pay.
• User Guide - Professionals
• Download and Print Certification/License
• ADMIN - Adding/removing users
• ADMIN - Adjusting User Profile
• ADMIN - Adding Locations